When you use this website you are agreeing to accept the terms of use set out below, and any additional terms that may be located on other pages within the www.liverpoolfirst.org.uk website.

Liverpool First respects your privacy. The information that you provide us with, or that is gathered automatically, helps us to monitor our service and provide you with the high level of service that you are entitled to as a resident of Liverpool or visitor to our website. Emails and forms are treated in the same way as other communications with the council. Emails with your elected representatives are confidential between yourself and your representative.

If you have any concerns, questions or comments please let us know by filling in a Contact Us email reply form.

Data Protection
As a data controller, Liverpool First will only process your personal data/information in accordance with the Data Protection Act 1998. For more information about the Data Protection Act 1998 visit www.ico.gov.uk.

If you have any enquiries which are related to either the Data Protection Act 1998 or the Freedom of Information Act 2000, you can contact Liverpool City Councils' Information Request department by email at informationrequests@liverpool.gov.uk or by telephone on 0151 225 3132.

Copyright
Unless otherwise stated, the design and layout of this website, and all the material published on this website, including text, graphics, logos, sounds, images and attached documents, is the copyright of Liverpool First.

Personal, non-commercial use
Liverpool First authorises you to view and download the material on this web site only for your personal, non-commercial use. You must keep any copyright or other notices contained in the original material on any of the material you download.

Educational use
Educational organisations may use documents on the website for distribution in the classroom, without permission from Liverpool First, so long as:

• No changes are made to any documents
• No documents are broadcast in any way or copied or posted to any network computer
• An acknowledgement is included to Liverpool First.

Written permission
Any other use of the material on this website, including distribution outside the classroom, requires express written permission from Liverpool First.

Other websites and networked computers
You may not use this website or any part of this website for any purpose on any other website or networked computer.

Registration and Authentication
We may in the future require you to register and be authenticated with us in order to access extra services. The information will not be used for sending you newsletters or other information/promotions unless stated.

Third parties
Many of our pages contain links to sites operated by third parties. The content on these sites are not under our control. If you have any questions concerning these sites and the usage of them we suggest that you contact the webmaster of the site directly.

Third party sites
Some of our services are provided through partnerships with other organisations. We may, on occasion, share non-personal aggregated information to these third parties.

Surveys
On occasion we may conduct online surveys. These may be used to determine our services and collect information that we may find useful. These surveys are optional. We may share non-personal, aggregated information with third parties.

Usage of information
If requested we may submit your information to law enforcement or government authorities.

Security Guarantee
Our secure-server software encrypts all your personal information including credit or debit card number and name and address. The encryption process takes the characters you enter and converts them into bits of code that are then securely transmitted over the Internet.

How Secure Is Information About Me?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.

Protecting your privacy
To the extent that sensitive personal data is processed about you, we will employ appropriate security measures given the nature of that data. However, you recognise that your use of the Internet and our website is entirely at your own risk. We have tried to create a secure and reliable website for our users. However, we have no responsibility or liability for the security of personal information transmitted via the Internet.

Liverpool First utilise the latest in Secure Server Technology to ensure that all personal and transactional information is protected to the highest standards. We never make your personal details available to companies outside Liverpool First for marketing purposes, although our representatives may hold your data so that your details and/or order can be processed and/or account maintained.

Policy changes
Liverpool First may change these terms without notice at any time, so you should revisit these and any other relevant pages from time to time to see what terms of use you are agreeing to.